kerbau28 Official Document

Terms & Conditions kerbau28 – A Complete Guide for Malaysian Users

Before using the kerbau28 betting platform, we encourage you to read these terms and conditions carefully. This document outlines the rights, responsibilities, and conditions of use that apply to all kerbau28 members in Malaysia.

Last updated: January 2026
Language: Bahasa Malaysia

What You Need to Know About kerbau28's Terms

Before reading the full document, here are the six most important things every Kerbau28 member needs to know.

Eligibility
18 Years and Above Age Requirement
The kerbau28 platform is strictly for individuals aged 18 and above. Registration using false information or by underage individuals is strictly prohibited, and any such account will be terminated immediately.
One Account
One Account Per User
Each individual is only permitted to hold one Kerbau28 account. Holding multiple accounts is a serious breach of these terms. Kerbau28 reserves the right to suspend or close all associated accounts and withhold any remaining balances if such a violation is detected.
Bonus
Rollover Requirements for All Bonuses
All kerbau28 bonuses and promotions are subject to rollover requirements (wagering requirements) as stated in each respective offer. Bonuses cannot be withdrawn directly without first fulfilling the specified rollover conditions.
Payments
Withdrawals to Original Deposit Method
For security and fraud prevention purposes, winnings withdrawn from Kerbau28 will be processed back to the same payment method used for the deposit — whether that is Touch 'n Go, GrabPay, DuitNow, or FPX. This is standard industry policy.
Fraud
Zero Tolerance for Fraud
kerbau28 employs a sophisticated fraud detection system. Any attempt to exploit system bugs, manipulate outcomes, use bots, or engage in bonus abuse will result in immediate account termination and the freezing of all funds.
Changes
Terms May Be Updated at Any Time
kerbau28 reserves the right to update these terms and conditions at any time. Members will be notified of material changes via email or in-platform notification. Continued use of the platform following such notification constitutes your acceptance of the updated terms.

By registering for and using the Kerbau28 platform, you confirm that you have read, understood, and agreed to be bound by all the terms and conditions set out in this document. If you do not agree with any part of these terms, please do not use the Kerbau28 platform.

1

Eligibility & Account Registration

1.1 Age Requirement

Kerbau28 is an online betting platform exclusively for individuals aged 18 and above. By registering an account with kerbau28, you confirm that you have met the minimum age requirement. kerbau28 reserves the right to request age verification documents at any time and may suspend an account while the verification process is underway.

1.2 One Account Per User

Each individual is permitted to register and hold only one kerbau28 account. This restriction covers the use of different names, email addresses, phone numbers, IP addresses, or payment details to create multiple accounts. kerbau28 employs advanced automated detection systems to identify multiple account ownership attempts.

1.3 Accurate Registration Information

You are required to provide accurate, complete, and up-to-date information during registration and throughout the period your account is active. Information that must be kept current includes:

  • Full name as stated on your Malaysian identity card
  • An active Malaysian phone number registered in your name
  • An active and accessible email address
  • Valid payment method details (Touch 'n Go, GrabPay, DuitNow, FPX, etc.)

1.4 Identity Verification (KYC)

Kerbau28 reserves the right to request identity verification (Know Your Customer / KYC) before processing withdrawals above certain amounts or in circumstances requiring additional verification. Documents that may be required include a copy of your national identity card (MyKad), bank statement, or proof of payment method.

Kerbau28 is not liable for any losses arising from inaccurate or outdated account information. It is the member's responsibility to ensure that all details in their account remain accurate and up to date.

2

Deposits, Withdrawals & Payments

2.1 Accepted Deposit Methods

Kerbau28 accepts deposits via the following Malaysian digital payment methods only:

  • Touch 'n Go eWallet
  • GrabPay
  • Boost eWallet
  • ShopeePay
  • DuitNow
  • FPX — Maybank2u, CIMB Clicks, RHB Now, Public Bank, and other FPX member banks

The minimum deposit is RM 10. There is no set daily maximum deposit limit; however, Kerbau28 reserves the right to carry out additional checks on deposits exceeding certain amounts.

2.2 Withdrawal Processing

Withdrawals will be processed to the same payment method used for the deposit. This is a standard security policy to prevent money laundering and fraud. Standard withdrawal processing times range from 15 minutes to 2 hours from the time the request is confirmed.

The minimum withdrawal amount is RM 30. Withdrawals exceeding RM 10,000 within a 24-hour period may require additional identity verification before being processed.

2.3 Currency

All transactions on the Kerbau28 platform are conducted in Malaysian Ringgit (RM / MYR). No foreign currencies are accepted or paid out by Kerbau28.

2.4 Unclaimed Funds

Account balances that have been inactive for more than 12 consecutive months may be subject to maintenance fees or an unclaimed funds policy, of which members will be notified in advance via their registered email.

Kerbau28 is not responsible for withdrawal delays caused by factors beyond our control, including technical failures on the part of payment processors, banking network issues, or problems related to a member's e-wallet account.

3

Bonuses & Promotions

3.1 Rollover Requirements

All bonuses and free credits deposited into a Kerbau28 account are subject to the rollover requirements (wagering requirements) specified in each promotional offer. Rollover requirements are typically expressed as a multiple of the deposit plus bonus amount. For example, a 5x rollover means you must wager a total of 5 times the bonus amount before withdrawing those funds.

3.2 One Welcome Bonus Per User

The kerbau28 welcome bonus may only be claimed once per new user. Attempting to claim the welcome bonus more than once by registering multiple accounts is a serious breach of these terms.

3.3 Bonus Validity Period

Each bonus has a validity period as stated in the relevant promotion terms. Unused bonuses or unmet rollover requirements within the validity period will expire automatically without compensation.

3.4 kerbau28's Rights Regarding Promotions

Kerbau28 reserves the right to modify, suspend, or terminate any promotion at any time. Kerbau28 also reserves the right to reject or void any bonus claim where there is evidence of abuse, including deliberate hedge betting to meet rollover requirements without genuine risk.

Kerbau28's weekly cashback bonus and accumulator bonus are credited automatically every Monday and require no manual claiming. The rollover requirements applicable to each bonus type can be found on the kerbau28 promotions page.

4

Betting & Gaming Rules

4.1 Bet Outcomes Are Final

Once a bet has been confirmed by the kerbau28 system, it cannot be cancelled or modified by the member, except under specific circumstances defined in the relevant game rules (for example, the cash out option available for certain matches). Bet outcomes issued by the kerbau28 system are final and binding.

4.2 Odds & Odds Changes

All odds displayed on the kerbau28 platform are subject to change. The odds shown at the time you click will be applied to your bet, unless the odds change while your bet slip is being processed — in which case the system will notify you of the updated odds.

4.3 Postponed, Cancelled, or Incomplete Matches

If a match or sporting event is postponed, cancelled, or not completed within the timeframe specified by kerbau28 (typically 24 hours after the original scheduled time), all bets on that match will be voided and the full stake will be returned to the member's account balance.

4.4 Technical Errors

In the event of a technical error, system bug, or inaccurate odds display, kerbau28 reserves the right to void the affected bets and refund the wagered amount to the member. kerbau28 is not obligated to pay out winnings that resulted from an obvious technical error.

4.5 Online Betting Only

All bets on Kerbau28 must be placed through the official Kerbau28 online platform. Betting via any other method, through third parties, or using automated systems (bots) is prohibited and will result in account termination.

5

Responsibility & Liability Limits

5.1 Betting Is at Your Own Risk

By using the Kerbau28 platform, you acknowledge that you are betting at your own risk. Kerbau28 makes no guarantees of winnings or returns. Betting involves real financial risk and you should only wager money you can afford to lose.

5.2 Maximum Liability Limit

In all circumstances, Kerbau28's total liability to any member is limited to the amount deposited by that member into their Kerbau28 account in the 30 days preceding the relevant liability claim. Kerbau28 is not liable for any indirect, consequential, special, or punitive losses.

5.3 Service Disruptions

Kerbau28 is not liable for any losses arising from service disruptions, system downtime, internet connectivity issues, user device failures, or any other technical factors beyond kerbau28's direct control.

Kerbau28 uses 256-bit SSL encryption and a multi-layered security system to protect members' data and funds. However, as with any online platform, no system can guarantee absolute 100% security under all circumstances.

6

Account Termination & Restrictions

6.1 kerbau28's Right to Terminate Accounts

Kerbau28 reserves the right to suspend, restrict, or terminate any member's account at any time if these terms and conditions are violated, including but not limited to:

  • Multiple account ownership
  • Providing false information during registration or identity verification
  • Attempted fraud, money laundering, or any illegal activity
  • Use of bots, automated software, or other fraudulent methods
  • Bonus or promotion system abuse
  • Abusive or threatening behaviour towards staff or other members
  • Attempts to hack, exploit bugs, or disrupt platform stability

6.2 Termination by Member

Members may request account closure at any time by contacting kerbau28 customer support via Live Chat or email at support@kerbau28.asia. All eligible balances will be processed for withdrawal within 5 business days of the closure request being received and confirmed, subject to the completion of all applicable rollover requirements.

6.3 Funds After Termination

If an account is terminated due to a terms violation, kerbau28 reserves the right to hold any balance in that account while an investigation is conducted. Should the investigation confirm a serious breach, the funds in question may not be returned.

7

Account Security

7.1 Password Responsibility

You are solely responsible for keeping your kerbau28 account password and login credentials confidential. kerbau28 recommends using a strong password (a combination of uppercase letters, lowercase letters, numbers, and symbols) and not reusing the same password across other accounts.

7.2 Prohibited Account Activity

If you suspect that your account has been accessed by an unauthorised party, or if you have lost access to your account, contact the kerbau28 support team immediately. kerbau28 is not liable for any losses resulting from unauthorised access caused by a member's negligence in safeguarding their login credentials.

7.3 Personal Account Use

A kerbau28 account is for the personal use of the account holder only. You are not permitted to lend, transfer, or share your account with any other party. All bets placed through your account are your sole responsibility, regardless of who actually placed them.

8

Responsible Gambling

Kerbau28 takes our responsibility for members' wellbeing seriously. We provide the following tools to help members manage their betting activity:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits to keep your spending in check
  • Bet Limit: Set a maximum bet limit per session
  • Account Pause: Suspend account access for 24 hours, 7 days, or 30 days
  • Self-Exclusion: The option to self-exclude from the platform for a period of 6 months, 1 year, or permanently
  • Reality Check: Configurable session reminders to keep track of how long you've been playing

For more information and resources on responsible gambling, please visit the Responsible Gambling Kerbau28. If you or someone you know has a gambling problem, please seek professional help.

Betting should be a fun form of entertainment — not a source of stress or financial hardship. Never bet with money you can't afford to lose, and avoid chasing your losses.

9

Intellectual Property

All content on the kerbau28 platform, including but not limited to logos, brand names, interface design, text, graphics, software code, and databases, is the exclusive intellectual property of kerbau28 or its licensors and is protected by applicable copyright and intellectual property laws.

You may not copy, reproduce, modify, publish, download, display, transmit, or distribute any content from the Kerbau28 platform without prior written consent from Kerbau28. Using the Kerbau28 brand name or logo for any commercial purpose without authorization is strictly prohibited.

10

Changes to Terms & Applicable Law

10.1 Right to Amend Terms

Kerbau28 reserves the right to modify, add, or remove any part of these terms and conditions at any time. Material changes (those that significantly affect members' rights or obligations) will be communicated to members via email or in-platform notification at least 7 days before taking effect.

10.2 Continued Use

Continued use of the Kerbau28 platform after updated terms take effect constitutes your acceptance of those changes. If you do not agree with the revised terms, you should stop using the platform and request account closure before the changes come into effect.

10.3 Language

These terms and conditions are provided in Bahasa Malaysia. In the event of any conflict between another language version (if any) and this Bahasa Malaysia version, the Bahasa Malaysia version shall prevail and be considered final.

10.4 Contact Us

If you have any questions regarding these terms and conditions, please contact the kerbau28 support team via:

  • Live Chat on the Kerbau28 platform (available 24/7)
  • Email: support@kerbau28.asia
Related Documents

These Terms & Conditions should be read together with Privacy Policy and Responsible Gambling Policy kerbau28, which forms part of the overall agreement between you and kerbau28. Any conflict between these documents will be resolved by giving precedence to these Terms & Conditions unless otherwise stated.

Questions About Kerbau28 Terms & Conditions

Holding multiple accounts is a serious violation of kerbau28's Terms & Conditions. If detected by our systems, kerbau28 reserves the right to immediately suspend or terminate all associated accounts, void all bonuses received, and freeze account balances while an investigation is conducted. In cases involving clear fraud, funds may not be returned. If you find yourself holding more than one account unintentionally, please contact kerbau28 support immediately to resolve the matter before any action is taken against your account.

A rollover (or wagering requirement) is the total amount you need to wager before bonus funds can be withdrawn. It is calculated as a multiple of the bonus amount. Example: You receive a RM 50 bonus with a 5x rollover. This means you need to place bets totalling RM 50 × 5 = RM 250 before that RM 50 bonus can be withdrawn. This does not mean you need to win RM 250 — you simply need to wager that total amount, regardless of the outcome. The exact rollover requirement for each bonus is stated in the relevant promotion terms.

As a standard security measure, withdrawals at Kerbau28 are processed back to the same payment method used for the original deposit. This means if you deposited via Touch 'n Go, your withdrawal will be credited to the same Touch 'n Go account. If you deposited via FPX Maybank, it goes back to the same Maybank account. This is an industry-standard fraud prevention practice. If you have specific circumstances that require a different arrangement, please contact Kerbau28 support for further discussion — certain cases may require additional identity verification.

If a match or sporting event is cancelled or not completed within 24 hours of its originally scheduled time, all single bets on that match will be voided and the full stake returned to your account balance. For accumulator bets containing a cancelled match, that selection will be removed from the accumulator and the odds recalculated based on the remaining selections. This policy is standard and applies to all sports and leagues on the Kerbau28 platform.

You may request account closure at any time by contacting the kerbau28 support team via Live Chat or email at support@kerbau28.asia. Before closing your account, please ensure that you have fulfilled all applicable rollover requirements and withdrawn any remaining balance. Once the closure request is received and confirmed, eligible balances will be processed for withdrawal within 5 business days. Closed accounts cannot be reopened — you will need to register a new account if you wish to use kerbau28 again in the future.

Understand Our Terms? Ready to Get Started?

Register a kerbau28 account today and enjoy a transparent, secure, and fair betting platform built for Malaysian players. A welcome bonus is waiting for you.

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